You don’t have to have it all figured out to get in touch
Reaching out for support can feel daunting, especially if you’re already feeling overwhelmed, anxious, or unsure where to start. Many people worry about saying the wrong thing, sharing too much, or not knowing how counselling works. You don’t need to have the right words here. You don’t need to explain everything all at once. This first step is simply about starting a conversation.
How to get in touch
There are a couple of ways you can reach us. Choose whatever feels easiest for you right now.
You can use the form on the page above to send us a message.
This can be as short as you like. A few lines is enough.
You can simply let us know that you’re looking for support and how you’d prefer to be contacted.
Once you send the form, a member of our team will get back to you as soon as possible to talk through next steps and answer any questions you might have.
There is no pressure and no obligation.
If you would rather speak to someone, you are welcome to call us.
Call 01743 240546
If we are not able to answer straight away, you can leave a message and we will return your call as soon as we can.
What happens after you get in touch?
After we hear from you, we’ll take a little time to understand what you’re looking for and what kind of support might be helpful.
This usually involves a short conversation where you can ask questions, share as much or as little as you feel comfortable with, and get a sense of whether counselling feels right for you.
We can talk through things like:
What’s been going on for you
The type of counselling we offer
Session options and availability
Any practical questions you have
There is no expectation to commit to anything at this stage. The aim is simply to help you feel informed and supported.
It’s common to feel nervous before reaching out.
Some people worry they’re making a fuss.
Others feel embarrassed about needing help.
Many are unsure whether their problems are “serious enough”.
You are not wasting anyone’s time.
You are not weak for asking for support.
If something in your life feels too heavy right now, that is reason enough to reach out.
Everything you share with us is treated confidentially.
Your privacy is respected at every stage, from your first message through to any ongoing support.
Take this at your own pace.
Whether you send a short message or pick up the phone, we’re here to listen and help you work out what comes next.